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WE AIM TO MAKE YOUR STAY WITH US AS ENJOYABLE AS POSSIBLE

We have compiled a list of some of the most frequently asked questions about staying at la-posh Hotel and lounge or visiting any of our outlets.
If you still do not find the answer to your query, feel free to get in touch, and we’d be more than willing to assist you.
*General Hotel Information
What time can I check-in and check-out?

Standard check-in time is at 2 PM and check-out at 12 PM. Kindly note that check-in time may be shifted to 3:00 PM during high occupancy periods.

Can I request for wake up calls?

Make your way out of bed with our timely wake-up call. Please press service key “1” for assistance.

Can I request housekeeping?

Housekeeping services are available. Shoe shine service is offered to guests upon request. Please dail the service key given to you for assistance.

Do you have wifi?

Stay connected during your stay with 40MB bandwidth internet service provided throughout our guestrooms and public areas. Please log-in with your username and password provided at check-in. Username and password will be given to you by the receptionist during your stay with us

Do you allow early check in and late check-out?

We honor requests for early check-in and late check-out, but availability is subject to confirmation and availability. We extend this privilege to guests who book directly with us. We delight in offering a complimentary early check-in at 12 NN and a late check-out until 2 PM. Please note that applicable charges may apply for succeeding hours.

Can I store my bag?

Yes, we do offer luggage storage free of charge. la-posh hotel and lounge reserves the right to deny storage of oversized and suspicious items.

What is your linen & damage Policy?

Please note that additional charges are applicable for linen stains and other cleaning or damages caused intentionally or unintentionally. Penalties vary depending on the extent and severity of the damage. These include, but are not limited to, cleaning, repair, or replacement charges for stained walls, vomit, blood and food stain on linens, and broken furniture and fittings. The exact cost will be determined on a case-by-case basis by the Manager in charge.

What is your smoking policy?

Please note that additional charges are applicable for linen stains and other cleaning or damages caused intentionally or unintentionally. Penalties vary depending on the extent and severity of the damage. These include, but are not limited to, cleaning, repair, or replacement charges for stained walls, vomit, blood and food stain on linens, and broken furniture and fittings. The exact cost will be determined on a case-by-case basis by the Manager in charge.

* Reservations & Cancellations
Can I cancel my booking?

Yes, but keep in mind that cancellations made less than three (3) days prior to arrival are subject to 100% charge.

What payment methods are accepted?

We accept cash and all major credit cards as payment.

Do you accept credit cards?

We honor all major credit cards (Visa, MasterCard, Amex, JCB, Diners, China, UnionPay). Please present your credit card upon check-in.

Can I book on someone else’s behalf?

Yes, you can book on behalf of someone else. For guests using another person’s credit card, a credit card authorization (CCA) form will be required.

Does the online rate include breakfast?

For room reservations at la-posh hotel and lounge, please email la-poshhotelandlounge.com. Direct bookers enjoy a best rate guarantee and other exclusive perks.

Where can I make a reservation?

Yes, we do have breakfast included in our online offerings! All rates can be accessed here.With our best rate guarantee, our direct online rate is definitely more favourable than online travel agencies such as booking.com, Agoda, and Expedia. Simply opt for our Best Available Rate (with breakfast).

*Rooms and Rates
Can I change my room type upon check-in?

Yes, but such requests are subject to room availability, applicable charges, and rate difference at the time of check-in.

Are guests allowed in the hotel room?

Guests are allowed to visit the room. However, for overnight stays beyond the capacity of each room, there will be an extra person surcharge.

Do I have privacy in my room?

For rooms, we have an electronic “Do Not Disturb” button located by the door next to “Make up Room” button. For suites, a physical door tag is provided to hang outside your door to serve the same purpose. You may also request the front desk to take messages for you during this time.

Can I control the temperature in my room?

A wall-mounted cooling control in your room is provided to set your desired
temperature. Please refer to our “How-To’s” section for more information.

What bath amenities do the rooms have?

Explore our signature bath and body collections designed to rejuvenate your body and mind. Your rooms are provided with towels and toiletries based on the number of registered occupants.

What is the standard voltage of a room?

The electricity is at 220 volts /60 hertz.

Is an iron and an ironing board kept in the rooms?

Iron and Ironing board are available in all rooms. These are located within the cupboards.

Does my room have a safe deposit box?

Your safety is our business. For your security and convenience, we strongly recommend that all valuables be kept in your safe for the duration of your stay. The management shall not be held liable for any loss within the hotel.

Will I be safe during my stay?

We would like to reassure you that we maintain strict security at the hotel on a 24-hour basis. For immediate assistance, please dial service key provided by the receptionist.

Does my room have a washing machine?

Washing machines are available for your convenient use in all suite rooms. Please refer to our “How-To’s” section for more information.

* Meetings and Events
I would like to make an enquiry for an event. How should I go about this?

Please feel free to send an email to admin@la-poshhotelandlounge.com, and one of our dedicated event executives will promptly address your inquiry within 24 business hours.

Do you have a policy on filming & photoshoot?

Guests may shoot non-commercial photography or video for their personal use (with no professional equipment, lighting, etc.) in their guest room or on the property but must respect the privacy of other guests within the area. The use of DSLR/SLR cameras, drone, tri-pods, extensions, external flash units, and reflectors is not allowed. For professional photography, please send a letter of request to admin@la-poshhotelandlounge.com. Requests to use any area of our property for commercial shoots or filming as well as special occasions including but not limited to: weddings, debuts, anniversaries, should be coordinated to the Marketing Department. Such photo/video shoots are subject to applicable fees and schedule.

Do you offer caterings?

Should you be interested in viewing or booking our banquet spaces for your corporate or social events, please email admin@la-poshhotelandlounge.com and a dedicated sales manager will get back to you regarding your request.

Do you have facilities for social events venues?

While with us, please do not hesitate to ask for an ocular visit to our meeting rooms. Arrangements for the following event venues can be made in advance through our Sales Team. Please email admin@la-poshhotelandlounge.com..

Do you accept corporate events and accommodations?

For corporate, group, and event enquiries, please email admin@la-poshhotelandlounge.com.

* Promotions and Offers
What are your existing promotions?

Please click HERE for our latest promotions.

Can I avail Gift cards and certificates?

Give the gift of an la-posh experience to your friends, colleagues, or business associates! Gift certificates are available for purchase for the hotel, spa, and food and beverage outlets. Kindly approach our friendly front desk for assistance.

*Location
Where are you located?

11 Alhaji Opere St, Orile Iganmu, Lagos 100211, Lagos

What airports are nearby?

Murtala Muhammed International Airport - IKEJA, Lagos

Are there any banks Nearby?

The hotel is conveniently located within walking distance of most major banks.

Contact Us

Contact For Any Query

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